Books: 1 | Review: 0 | Avg rating: 3.81
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Joseph A. Michelli

3.71 of 5 Votes: 3
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Books by Joseph A. Michelli
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (2008)
3.81 of 5 Votes: 3
review 1: After reading this book, I will definitely try out a night at a Ritz Carleton hotel..... when and if i have the money... But I will also take many of the lessons from the success of the Ritz-Carlton Hotels with me into my life as a rabbi. Michelli does a great job of weaving in...
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