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Published by Executive Books, 2002
ISBN 10: 0937539627ISBN 13: 9780937539620
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Currency, 2004
ISBN 10: 0385513518ISBN 13: 9780385513517
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by WaterBrook, 2004
ISBN 10: 1578568323ISBN 13: 9781578568321
Seller: Gulf Coast Books, Memphis, TN, U.S.A.
Book
Hardcover. Condition: Good.
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Published by Vintage Espanol, 2007
ISBN 10: 0307278883ISBN 13: 9780307278883
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Book
paperback. Condition: Good.
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Published by Penguin Random House, 2005
ISBN 10: 184413816XISBN 13: 9781844138166
Seller: Better World Books: West, Reno, NV, U.S.A.
Book
Condition: Good. Used book that is in clean, average condition without any missing pages.
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Published by Waterbrook Press
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: Good. Most items will be dispatched the same or the next working day.
Published by Crown Currency
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Condition: VeryGood. Most items will be dispatched the same or the next working day.
Published by Random House Audio, 2006
ISBN 10: 0739339613ISBN 13: 9780739339619
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Published by Century, 2004
ISBN 10: 1844138151ISBN 13: 9781844138159
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by Crown Currency, 2004
ISBN 10: 0385513518ISBN 13: 9780385513517
Book Signed
Condition: As New. Signed Copy . Very Good dust jacket. Signed by author on front endpage.
Published by Norma, 2009
ISBN 10: 9584506978ISBN 13: 9789584506979
Seller: Green Libros, Santiago, Chile
Book
Condition: Good. ECONOMIA Y ADMINISTRACION.
Published by Crown Currency, 2004
ISBN 10: 0385513518ISBN 13: 9780385513517
Book Signed
Condition: Fair. Signed Copy . Very Good dust jacket. Signed by author on front endpage. Writing inside. Highlighting inside.
Published by Grupo editorial norma, Argentina, 2006
ISBN 10: 958049097XISBN 13: 9789580490975
Seller: Libros únicos, Guadarrama, MADRI, Spain
Book
Tapa Blanda. Condition: Buen Estado. Dust Jacket Condition: Buen Estado.
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Published by McGraw-Hill Education, OH, 2023
ISBN 10: 1265784736ISBN 13: 9781265784737
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Paperback. Condition: new. Paperback. Inspired by the Ideas and Insight of Taxi Terry.The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry's joyful approach to customer service, he incorporated the driver's inspiring personal philosophy and uplifting advice into his business speeches at corporate events--with stunning success. These are the 7 Tenets of Taxi Terry: Set high expectations--then, exceed them! Delivering what helps the customer . . . helps you. Customers are people--so, personalize the experience. Think logically--then act creatively and consistently. Make the customer the star of your show! Help your customers to come back for more. Creating joy for your customer will make your work--and life--more joyful! If you want to be more than just a job title, Taxi Terry will inspire you to be better at what you do and become the best in your field. You'll find step-by-step strategies for each of the seven tenets, with actionable solutions that can be applied to an endless range of workplace problems. Also, with a special focus on "internal customers"--the people you rely on every day within your own company--the book addresses one of the most destructive issues in business today: employee disengagement. Using the same techniques that win over customers, you can actively engage coworkers, clients, and colleagues more effectively. In other words, everybody wins. 7 Tenets of Taxi Terry is your road map to an extraordinary journey--full of wonderful encounters and mutually rewarding experiences--that will take you anywhere you want to go. PRAISE FOR 7 TENETS OF TAXI TERRY: "Scott McKain is a great storyteller and Taxi Terry delivers: it provides you what you need to know and do to provide your customers the kind of experience that will delight them and keep them coming back for more." -- Mark Sanborn, author of The Fred Factor and CEO of Sanborn and Associates "McKain clearly shows again why he is the master at teaching companies how they can out-market, out-sell, and out-service their competition." -- Dr. Tony Alessandra, author of The Platinum Rule and The NEW Art of Managing People "McKain shows you how to consistently deliver a level of service that makes you and your business distinctive in the hearts and minds of your customers. You will want every person in your company to read this book and apply its lessons." -- Randy G. Pennington, author of the award-winning bestseller Make Change Work "This book is another masterpiece from the brilliant business mind of Scott McKain." -- Patricia Fripp, CSP, CPAE, former president of the National Speakers Association and a leading executive speech coach "I have loved the story of Taxi Terry every time I've heard Scott tell it. It's entertaining, funny, and always a crowd pleaser. In this great book, Scott gives you a chance to go deeper into the story and learn the lessons you need to deliver a great customer service experience." -- Larry Winget, television personality and six-time bestselling author of Grow a Pair and Shut Up, Stop Whining, and Get a Life! Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Random House Business, 2007
ISBN 10: 1905211287ISBN 13: 9781905211289
Seller: Book Express (NZ), Wellington, New Zealand
Book
Paperback. Condition: Very Good. 128 pages. Despite popular myth, leaders - whether titled or untitled - aren't born. They learn how to lead. The real test of leadership is: if you had no title or ability to reward or penali ze others, could you still get them to follow you?' In this powe rful follow-up to The Fred Factor, world-renowned motivational sp eaker Mark Sanborn explains how each of us can be a leader whatev er we do - regardless of our title or position. He sets down the key skills that genuine leaders have mastered, and encourages us all to apply them, wherever we may be in the pecking order. Genu ine leaders: -- Plan ahead, thinking about where they're heading before they begin. -- Are terrific at communicating as well as li stening. -- Care about the success of the entire team and look fo r ways to encourage useful contributions from everyone. By follo wing Mark Sanborn's advice you can take control of your life, sei ze new opportunities, and maybe even make the world a little bett er. And you don't need a title to do it.
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Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Published by Ankh-Hermes 2009, 2009
Seller: Antiquariaat Schot, Hendrik-Ido-Ambacht, Netherlands
Geb., hardcover, nette staat, 152 pagina's.
Published by FRONTEIRA DO CAOS EDITORES, 2007
ISBN 10: 9898070102ISBN 13: 9789898070104
Seller: Imosver, PONTECALDELAS, Spain
Book
Condition: Nuevo. Todos nós já encontramos na nossa vida pessoas como o Fred. Neste livro, Mark Sanborn analisa as simples acções que cada um de nós pode fazer para transformar as nossas próprias vidas, de vulgares em extraordinárias. O autor, recorrendo a uma série de histórias sobre o Fred e outros como ele, revela os quatro princípios básicos que nos ajudarão a trazer energia e criatividade às nossas vidas e trabalho: como fazer a diferença todos os dias, como obter sucesso construindo relações fortes, como criar valor acrescentado aos outros sem gastar um tostão e como nos reinventar-mos constantemente. Seguindo estes princípios -, aprendendo com os outros e ensinando todos os dias - nós também nos podemos exceder nas nossas carreiras e tornar as nossas vidas extraordinárias. O livro "Factor Fred" mostra-nos como?.
Published by McGraw-Hill Professional 2014-01-20, 2014
ISBN 10: 0071829229ISBN 13: 9780071829229
Seller: Chiron Media, Wallingford, United Kingdom
Book
Paperback. Condition: New.
Published by Iuniverse, 2009
ISBN 10: 1440171599ISBN 13: 9781440171598
Seller: Smartbuy, Einbeck, Germany
Book Print on Demand
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - 'I liked your book. It was easy to read. It was snappy.' - Mark Sanborn, bestselling author of The Fred Factor Imagine that you have just been promoted to sales manager and the selected method for your training is through osmosis. This is the gradual, often unconscious, absorption of knowledge or ideas through continual exposure rather than deliberate learning. In short, there is no organized plan or structure to guide you along. The realization that this method of non-training still exists is a perplexing phenomenon. How can the successful manager pass on the legacy of his accomplishments to new protégés and others in a clear, crisp, and easy-to-read format How can he train them to think like a manager How can he help them to gain the wisdom of his experience Michael Fishman is the perfect candidate to answer these questions. His twenty-five years of hard-earned practical knowledge have set the stage for a delightful transfusion of information. The style of The Street-Smart Manager is rapid-fire bullet points mixed with clever anecdotes that add some home-grown flavor to help the reader to appreciate the message. 76 pp. Englisch.
Published by BEYOND PUBLISHING, 2017
ISBN 10: 1947256920ISBN 13: 9781947256927
Seller: AHA-BUCH GmbH, Einbeck, Germany
Book Print on Demand
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - 'Read this book for new ideas to make you a better leader.' - Mark Sanborn - President, Sanborn & Associates Inc. Bestselling Author of The Fred Factor and You Don't Need a Title to be a Leader'Taylor Scott has brilliantly packaged a way forward for Millennials and leaders of Millennials to not only coexist in Corporate America, but to also transform menial jobs into meaningful work. If you loved playing sports as a kid or even as an adult, but find yourself stuck in a career hamster wheel, this book is for you. Prepare to reignite the child-like faith you had back then, realizing actionable steps toward new realms of happiness and success today.' - Eric Chester - Bestselling Author of On Fire At Work: How Great Companies Ignite Passion in Their People Without Burning Them Out, Award Winning Keynote Speaker, and the Founder of the Center for Work Ethic Development.The Problem: Millennials and those leading Millennials as today's front-line employees, entry-level managers, middle managers, and even some executives, are caught in the proverbial hamster-in-a-wheel that is Corporate America. A lack of inspiration and motivation looms over people who spend their days, trudging through life as real life 'Eyeores'. Many are okay with the sea of mediocrity that is their daily routines, but others, in fact, the majority, have a desire for more; for better days and a more enjoyable, meaningful, fulfilling, and a more productive life - at work and at home. Yet, beautiful, smart, intelligent, creative, and really great people are simply stuck, dead in their tracks.The Millennial generation gets frustrated, fed up, and all too often they're quick to shut down communication with peers and leaders. This prevents those very peers and leaders from seeing their full talent, potential, and beauty. Furthermore, and possibly even scarier, today's leaders of the Millennial generation get fed up with their teams and individuals they lead. They mistake their attitudes and uncomfortable, social awkwardness for disinterest, lack of urgency and focus. So we're left with a general lack of connection and engagement among teams all throughout Corporate America. Leaders push rather than pull. They manage through fear as opposed to leading with love. They dictate orders, aiming to break people down as opposed to coaching, building them up.In Ballgames to Boardrooms: Lessons From Our Coaches We Never Knew We Needed, Taylor Scott resurfaces what many have forgotten from those simple, yet profound lessons we learned playing sports at a younger age. Our Little League, High School, and College coaches taught us lessons, values, winning principles, and dropped pearl after pearl of wisdom we never knew we needed back then. Taylor is bringing them back to the forefront, and inspiring anyone and everyone who wants a change in their day-to-day grind. The lessons we learned playing sports when we were younger can be applied today, in the midst of our busy, frustrating, often demoralizing, and stressful corporate climb.
Published by Broadway Books (A Division of Bantam Doubleday Dell Publishing Group Inc), New York, 2006
ISBN 10: 0385517475ISBN 13: 9780385517478
Seller: AussieBookSeller, Truganina, VIC, Australia
Book First Edition
Hardcover. Condition: new. Hardcover. In his inspiring new book, You Dont Need a Title to Be a Leader, Mark Sanborn, the author of the national bestseller The Fred Factor, shows how each of us can be a leader in our daily lives and make a positive difference, whatever our title or position.Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers.Genuine leadership leadership with a little l, as he puts it, is not conferred by a title, or limited to the executive suite. Rather, it is shown through our everyday actions and the way we influence the lives of those around us. Among the qualities that genuine leaders share: Acting with purpose rather than getting bogged down by mindless activity Caring about and listening to others Looking for ways to encourage the contributions and development of others rather than focusing solely on personal achievements Creating a legacy of accomplishment and contribution in everything they doAs readers across the country discovered in The Fred Factor, Mark Sanborn has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Dont Need a Title to Be a Leader offers an inspiring message to anyone who wants to take control of their life and make a positive difference. The author of the national bestseller "The Fred Factor" presents fresh, inspiring advice on how people can practice the art of leadership in order to positively impact organizations and personal lives. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Published by BEYOND PUBLISHING, 2017
ISBN 10: 1947256939ISBN 13: 9781947256934
Seller: AHA-BUCH GmbH, Einbeck, Germany
Book Print on Demand
Buch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - 'Read this book for new ideas to make you a better leader.' - Mark Sanborn - President, Sanborn & Associates Inc. Bestselling Author of The Fred Factor and You Don't Need a Title to be a Leader 'Taylor Scott has brilliantly packaged a way forward for Millennials and leaders of Millennials to not only coexist in Corporate America, but to also transform menial jobs into meaningful work. If you loved playing sports as a kid or even as an adult, but find yourself stuck in a career hamster wheel, this book is for you. Prepare to reignite the child-like faith you had back then, realizing actionable steps toward new realms of happiness and success today.' - Eric Chester - Bestselling Author of On Fire At Work: How Great Companies Ignite Passion in Their People Without Burning Them Out, Award Winning Keynote Speaker, and the Founder of the Center for Work Ethic Development. The Problem: Millennials and those leading Millennials as today's front-line employees, entry-level managers, middle managers, and even some executives, are caught in the proverbial hamster-in-a-wheel that is Corporate America. A lack of inspiration and motivation looms over people who spend their days, trudging through life as real life 'Eyeores'. Many are okay with the sea of mediocrity that is their daily routines, but others, in fact, the majority, have a desire for more; for better days and a more enjoyable, meaningful, fulfilling, and a more productive life - at work and at home. Yet, beautiful, smart, intelligent, creative, and really great people are simply stuck, dead in their tracks. The Millennial generation gets frustrated, fed up, and all too often they're quick to shut down communication with peers and leaders. This prevents those very peers and leaders from seeing their full talent, potential, and beauty. Furthermore, and possibly even scarier, today's leaders of the Millennial generation get fed up with their teams and individuals they lead. They mistake their attitudes and uncomfortable, social awkwardness for disinterest, lack of urgency and focus. So we're left with a general lack of connection and engagement among teams all throughout Corporate America. Leaders push rather than pull. They manage through fear as opposed to leading with love. They dictate orders, aiming to break people down as opposed to coaching, building them up. In Ballgames to Boardrooms: Lessons From Our Coaches We Never Knew We Needed, Taylor Scott resurfaces what many have forgotten from those simple, yet profound lessons we learned playing sports at a younger age. Our Little League, High School, and College coaches taught us lessons, values, winning principles, and dropped pearl after pearl of wisdom we never knew we needed back then. Taylor is bringing them back to the forefront, and inspiring anyone and everyone who wants a change in their day-to-day grind. The lessons we learned playing sports when we were younger can be applied today, in the midst of our busy, frustrating, often demoralizing, and stressful corporate climb.
Seller: LibreriaElcosteño, Ciudad de Buenos Aires, BA, Argentina
Tapa Blanda. Condition: Bien. IMAGENES: En caso que no exista imagen de tapa. no dude en solicitarla. Ejemplar Usado, puede (o no) contener signos de uso como firma, anotaciones o subrayados, consultenos para mayor informacion del estado.