All reviews for Be Our Guest: Perfecting the Art of Customer Service (2011)
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Introduced lots of great ideas but didn't drill down enough to give actionable steps for me.
I felt very inspired by this book! I am hoping to inspire others with what I learned!
Read for school... Super interesting and I really want to go to WDW now...
Work related, but exactly what I do, hence, this was a worthy read.
Tiene buenos conceptos. Disney es mi héroe