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Keep The Change: A Clueless Tipper's Quest To Become The Guru Of The Gratuity (2010)

by Steve Dublanica(Favorite Author)

3.49 of 5 Votes: 1

ISBN

0061787280 (ISBN13: 9780061787287)

languge

English

genre

Memoir & Autobiography

publisher

Ecco Press

review 1: This book is a great follow-up to Dublanica's first book, Waiter Rant. I love his style of writing and I learned a lot about tipping--who how much and how it can bring better service from people like car mechanics. I really liked the first section about Dublanca's journey into the world of tipping--the anxiety we feel about what to leave, tip creep with tip jars appearing everywhere from ice cream shops to bakeries and coffee shops and back to Starbucks where tip jars started. I found the history of tipping fascinating and the various sections about different profession like shoe shining. I was disappointed that Dublanca didn't mention the newspaper delivery person, but maybe it's fodder for the next book. I loved Dublanca's sense of humor. I love a memoir that makes me ... morelaugh.
review 2: *Spoiler alert* It's about the relationship. A provider of a service earns a better tip if they establish a relationship. A consumer gives a better one if he or she values the relationship. It's as simple as that.The joy of this book is Dublanica's writing. He blends humor, philosophy, sociology, history, and storytelling in such an enjoyable and informative way. His quest was inspired by an encounter with a bathroom attendant, which made him wonder whether or not to tip the guy and if so how much (since Dublanica himself was a waiter for 9 years and relied heavily on tips). He covers various service industries in different chapters by interviewing professionals in each field. You will come away with a deeper understanding of yes, bathroom attendants, drivers, maids, casino workers, and even strippers and sex workers. less

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