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Car Guys Vs. Bean Counters: The Battle For The Soul Of American Business (2011)

by Bob Lutz(Favorite Author)

3.55 of 5 Votes: 4

ISBN

1591844002 (ISBN13: 9781591844006)

languge

English

genre

History & Biography

publisher

Portfolio Hardcover

review 1: Not what I usually read. I picked this up from Meijer's bargain books table, glanced through it and decided to give it a try. I know nothing about cars or the car industry, but I enjoyed the clear, chatty tone. The author greatly dislikes the media for his perceived perception of their pro-import, anti-Big Three slant. He also doesn't believe in global warming ("the now-discredited prophecies of Al Gore and his absurd movie, An Inconvenient Truth"). But he loves cars and believes fervently that customer satisfaction is any business' top priority and the key to success or failure. I enjoyed reading about his recent turn as a GM's vice chairman.
review 2: infallibility & self-worship, hubris and arrogance, 5-5's, 50% of sales to 60s, too much change too man... morey changed parts quality tanked 82-85, cafe std, affordability drives use, yen exchange rate, labor pool, 90s healthcare & strikes, contracts gambled that healthcare like other things with technology may decrease, not market labor rates, contingent settlements drove healthcare costs up, wrong people in charge, journalism only vs knowledge of economics and topic of article, global warming religion, 20% fiat suzuki isusu diesel fuji subaru, toyota played gm, numi prism and chrysler mitsubishi were biased vs same toyota and mitsubishi, vibe and matrix bias of consumer reports, union always more never less, product design too democratic with too much input opposite of apple ipad iphone, often wrong seldom in doubt, errors of commission less than errors of omission, product focus vs analytical masturbation, supplier innovations like apple, less is more in management and products, iaccoca example with media, gas 1/4 others, 80mpg fuel cell equals diesel hybrid, chapter 11 solution to drop hummer saturn 08 mortgage crisis, strike fund too big thus nego, close plants drop labor pool, irreverent meetings and humor to allay fear. less

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