The book is about how bad automation erode skill and create unfulfilling jobs which in turn create a self-fulfilling prophecy where previously masterful people makes mistakes pitching in for failing automated systems – human errors that turn into arguments for even more automation.
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It’s easy to discard this books as technophobic but there is a point to all of this. It’s a nuanced and important one. That we should not just discard the effects of automation as they have a big impact on the human psyche and sense of fulfillment. With smart decisions we can limit potential harm and still move technology forward by focusing on human centered designs rather than putting tech first.
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At the same time I don’t see the big deal here? We are clinging on to how things ones were and can’t accept change. Everything changes all the time. But getting rid of this type of attachment is a bigger conversation and beyond the scope of this book.
