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The Fred Factor (2008)

by Mark Sanborn(Favorite Author)
3.86 of 5 Votes: 3
languge
English
genre
publisher
Cornerstone Digital
review 1: Fred - an optimistic, who gives value to his customers, who makes ordinary things in an extraordinary manner. 'The Fred factor' teaches the essence of making healthy relationships with people which leads to success, creating value for an each individual we meet everyday, reinventing and improvising the self everyday. Its always important to have Fred kind of persons everywhere, (organisation, family etc.,) who do good and feel good. F- Find, R- Reward, E- Educate and D- Demonstrate, good principles to make the environment around ourselves better.
review 2: I'd never heard about this concept and it's presentation before, but it impressed me so very much. A mailman named Fred welcomed our author to the neighborhood and asked how he wanted his mail handled. It i
... morempressed him so much, he labeled the personality as Fred's and how we can all be Fred's and do something good for someone everyday. Let them know how they are valued, pay them back for all the good they have done. The chain reaction can be amazing. We are what we do. They recognize him for the work he does and has done. He's worked for them for many years, and they can develop friendships and respect for those around him. It was awesome. Recommend. Fred is very purposeful - Do good and you feel good, satisfaction of helping others, the best never rest. Cares as much for the people he serves as to what he does for them. Taking care of my friends. The Impact he has on others is the reward he has....not out to seek reward, just to do what he can for others. Live the Golden Rule..treating others as I want to be treated. Look to each day as a new day, and accomplish what I can to do something good. Success is built on relationships. And we are nothing without love. Great book. less
Reviews (see all)
Terminator
Helpful but I had perhaps higher expectations. Excellent work on how to be a good employee, though.
NickySingh
I liked this book. It had some good ideas and I'll probably use some of them.
Stina
it didn't grab my attention. it seemed repative and monotonous
Karen
Fantastic book about exceptional customer service.
bookish_me
Interesting motivational small book. Nice read.
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